Shipping & Delivery Policy

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Official Corporate Policy

Shipping & Delivery Policy

Digital delivery standards, source code handovers, deployment timelines, and user acceptance testing protocols.

Last Updated: August 01, 2026
Status: Effective & Binding
Entity: Cognify Solution

Executive Summary

Cognify Solution specializes in digital IT solutions, custom software, and cloud services. We deliver all products digitally via secure repositories, cloud deployment, and electronic file transfers.

01

Nature of Digital Deliverables

Cognify Solution (Hanjer Nagar, Andheri East, Mumbai, Maharashtra 400093) develops software, web applications, mobile apps, and enterprise digital solutions. We do not ship physical goods or physical paper shipments. All project deliverables are rendered digitally.

02

Digital Delivery Channels

Project deliverables are securely handed over via:

  • Version Control Repositories: Access transfer on GitHub, GitLab, or Bitbucket.
  • Cloud Server Deployment: Live setup on AWS, Hostinger, DigitalOcean, or client-specified VPS.
  • Digital Archives: Encrypted zip archive transfers via secure portal link.
  • App Store Submissions: Account deployment to Google Play Store & Apple App Store.
03

Delivery Timelines & Milestone Roadmaps

Project schedules are governed by the timeline specified in the signed Statement of Work (SOW). Milestone completions are communicated via official email notification containing staging preview URLs or commit tags.

04

User Acceptance Testing (UAT) & Sign-Off

Upon digital delivery of a milestone or beta build, the Client is granted a 14-calendar-day UAT window to test functionalities. Any bugs reported within scope during this period will be resolved at no extra charge. Silence after 14 days constitutes automatic milestone acceptance.

05

Post-Delivery Support & Delivery Confirmation

Every custom project includes 30 days of complimentary post-delivery support for critical bug fixes. Proof of delivery is established via staging deployment logs, repository transfer confirmation, or signed UAT sign-off forms.

Got Questions?

Policy Frequently Asked Questions

No. All code handovers are conducted digitally via secure cloud repositories for security and version control.

Need Further Assistance or Clarification?

Our corporate legal and client advisory team at Cognify Solution is here to assist you with any inquiries regarding our operational agreements.